QUALITY CAN EITHER BE CLAIMED OR PROVEN: WE ARE CERTIFIED ACCORDING TO DIN EN ISO 9001:2015.
Since we only offer the highest quality for our customers, we trust in rigorous quality management and quality-conscious employees. Because quality is the rule, not the exception at FINTES.
We define our quality policy to meet the requirements of the new DIN EN ISO 9001:2015 standard. We consider the following principles of quality management:
- Customer focus
- Involvement of people
- Process approach (PDCA cycle)
- Constant improvement
- Facts-based decision making
- Risk-based thinking
- Documented information
- Customer and employee satisfaction
Our quality management system ensures that every activity which could affect the business performance is planned, controlled, monitored and, if possible, improved. The management checks the performance and efficacy of the system at regular intervals based on internal and external audits as well as management reviews.
Quality as the basis for success
The quality of our work is a cornerstone of the company’s success. Quality for us means satisfying our customers’ needs, and even exceeding them if possible. Quality-conscious action also means that we go easy on valuable resources.
Naturally, we also place these high demands on our suppliers; a company can only become our partner if they can guarantee to supply the best raw materials at all times. In the end, both sides profit from this quality management system – we as a company as well as our customers.
High-tech test lab at FINTES
We don’t leave anything up to chance, which is why we have invested in a high-tech test lab. In our lab we work with coordinate measuring machines from Zeiss, contour testing, concentricity and roughness measuring devices. The equipment also includes a modern hardness tester. All of the measuring equipment and devices undergo a stringent annual test by an accredited and independent institution.